24-04-2018, 05:51 PM
(Their subject line not mine )
Forewarned is forearmed. At least it used to be:
Forewarned is forearmed. At least it used to be:
Quote:Up until now, we have typically given investors a day's notice prior to issuing a renewal. This allowed investors additional time to select whether they wish to rollover their investments.
Unfortunately, this has created some operational issues as the new loan commences one day after the interest has been received.
Therefore, with immediate effect, we will no longer provide a day's notice on loans that are due or past due. Investors will still have six months to decide and select their renewal option prior to the loan falling due. An email notification will still be sent out, but it will be for a loan that is coming "later that day".
If a loan is renewed early, we will still provide 24 hours notice.